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Enigma 3C - Integrating Service and Parts Information Into Operations

Enigma 3C is a Web-native enterprise software platform that improves the productivity of mechanics, service and parts managers, and field engineers. Enigma solutions are particularly valuable to companies involved in aftermarket support parts and service of complex machines and capital equipment, where it is necessary to repurpose technical content to ensure proper maintenance and repairs. Enigma extends the business platform ERP (or maintenance planning system) to the point of service, delivering up-to-date, task-specific service and parts information that accelerates repairs, streamlines logistics and improves customer support and equipment uptime. This white paper highlights the technology behind the Enigma 3C platform, the rationale for its architecture and the business benefits it provides.


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